Limited liability warranty
This warranty is effective on all cabinets under the brand name of FERMA CABINETRY that are distributed by FERMA CABINETRY in the United States. This warranty is subject to all limitations, exclusions, disclaimers and procedures set forth herein, and it is for residential use only, and does not cover or apply for commercial applications or rental multi-family dwellings.
FERMA CABINETRY, warrants its cabinetry (“the Products or the Cabinets”) to be free of manufacturer defects for five (5) years from the date of purchase by the original purchaser if the products are in stained finishes, but products with painted finishes are limited to two (2) year warranty, or as long as the original purchasing consumer owns the home, whichever is less, against avoidable and unnatural defects in material and workmanship under normal use.
This limited warranty applies to domestic use only, is non-transferable, and proof of purchase is required.
This warranty does not cover the products that have been misused, mishandled, abused, improperly stored or installed, modified or subject to excesses of moisture or extreme temperatures, accidents, negligence, on-site alterations, improper storage, defective installation, or normal wear and tear. The products must be used exclusively for their intended purpose to be covered by this warranty. This warranty shall become void if the products are modified in any way, improperly installed or damaged prior to or during installation, or installed or utilized in other than normal residential applications.
This warranty does not include or not cover the cost of installation, removal, subsequent damage or transportation of the defective product, regardless of whether work was performed by a contractor, service company, or homeowner or any other end user.
This warranty does not apply to any other products used in conjunction with the products (cabinetry), such as, but not limited to flooring, countertops, appliances, or plumbing fixtures.
The obligation of FERMA CABINETRY, under this warranty shall be only limited to the repair or exchange of any part or parts that the products deem prove defective under normal use and service within the warranty period. If a defect does occur within the terms and conditions of this warranty, such defective part will be repaired or replaced by FERMA CABINETRY at its sole discretion. FERMA CABINETRY will not provide or pay for the cost of removal of defective products, transportation of defective, repaired or replaced products or installation of repaired or replaced products. FERMA CABINETRY will not be responsible for any shipping damage to the defective, replaced or repaired product.
The product line and specifications of the products may periodically be changed or discontinued. If defective items have been discontinued or is not available at the time, FERMA CABINETRY reserves the right to replace the item with the most similar item available in its inventory at that time.
Some replacement parts are subject to availability, and they may differ from those originally supplied. FERMA CABINETRY cannot guarantee that the finish of any replacement will exactly match the finish and appearance of the defective item due to the natural aging process of wood and finishes of the cabinets. Accordingly, FERMA CABINETRY will NOT be held responsible for replacing products that may not exactly match installed products.
The cabinets are constructed from several pieces of solid wood and wood veneers on plywood. Differences in grain pattern and color should be expected. Wood characteristics naturally occurring such as variations in color, grain, mineral streaks and knots, are not considered defects. Color variations and color softening in cabinets are a natural occurrence due to wood species, age, character of cabinets, and exposure to UV light and sunlight. For these reasons, new and/or replacement cabinets may not match display samples and/or existing cabinets. Therefore, such variations and changes are NOT considered defects.
This warranty applies only to defects and does not apply to the yellowing and aging of any wood product. The cabinets are wood products. Extreme conditions will cause any wood product to respond adversely (high/low humidity, temperature, etc.) and this warranty does not apply to cabinetry exposed to extreme conditions. Mitered door joints are more likely to react to conditions of their environment. Gaps that may develop in door joints due to conditions of their environment are not subject to replacement under this warranty. Painted finishes reacting differently than stained finish with normal wood movement and climatic conditions, may result in breaks in finish, recesses, and joint and panel lines. These features are considered normal occurrences and not covered under this warranty.
Wood by nature will undergo expansion and contraction movements year after year as it compensates and adjusts to ever changing atmospheric humidity and temperature conditions. It is common for center panels on doors to shrink, expand or move during these transitions. Typically, the panel will return to its normal position within a year once it has adjusted to seasonal changes. It is for these same reasons that it is common for doors to warp during these periods. Therefore, doors that are warped in either direction not exceeding one-quarter inch (1/4”) do not exceed normal material expectation and they are not covered under the terms of this warranty.
Warranty claims are only filed with FERMA CABINETRY by dealer or distributors from whom the products were purchased. To submit a warranty claim, the original purchaser must contact FERMA CABINETRY’s dealer or distributor where the product was purchased. The independent dealer or distributor will obtain the information necessary to make a claim decision and forward such information in writing to FERMA CABINETRY for action on the claim.
This writing is the complete and exclusive statement of the express warranties provided herein and is in lieu of all other express and/or statutory warranties by the manufacturer, to the extent provided by law. There are no implied warranties extending beyond the terms of this warranty. FERMA CABINETRY shall not be liable for any incidental or consequential costs, expenses or damages.
